From abandoned cart to five-star review — automated at every step
We build e-commerce automation that recovers abandoned carts, sends personalised order updates, follows up at the right time, and keeps your inventory stocked — all working with your existing Shopify, WooCommerce, or Stripe setup.
What you get
- Abandoned cart recovery via email, SMS, and WhatsApp — personalised messages with product images and limited-time offers.
- Order status updates and shipping notifications delivered on the customer's preferred channel — automatically, with no manual effort.
- Post-purchase follow-up: AI-timed feedback requests, cross-sell recommendations, and reorder reminders based on purchase patterns.
- Inventory alerts and supplier reorder automation — never run out of your best sellers.
- Shopify, WooCommerce, and Stripe webhook integrations — works with your existing store, no migration needed.
How it works
Customer event triggers
Cart abandoned, order placed, order shipped, delivery confirmed, product reviewed — every event in your store triggers the right automation sequence.
AI personalises the message
The AI looks at the customer's purchase history, browsing behaviour, and preferences to craft the right message — not a generic template, but a personalised recommendation.
Multi-channel delivery
Messages sent via the customer's preferred channel: email, SMS, WhatsApp, or push notification. Timing optimised based on open-rate data.
Continuous optimisation
A/B testing built in. Subject lines, send times, offer amounts, and channel preferences are continuously refined based on conversion data.
Industry examples
E-commerce automation tailored to your product category and customer behaviour.
Fashion & Apparel
- Size recommendation based on past purchases and return history
- New arrival alerts matched to customer style preferences
- Season-end sale notifications for wishlisted items
- Outfit pairing suggestions in post-purchase follow-ups
Health & Beauty
- Reorder reminders timed to product usage cycles (30/60/90 days)
- Ingredient-aware cross-sell (compatible products only)
- Subscription management and skip/pause automation
- Product education drips after first purchase of a new category
Food & Beverage
- Weekly menu updates and pre-order windows for regulars
- Delivery status and real-time ETA updates via WhatsApp
- Loyalty point balance updates and reward redemption prompts
- Seasonal and limited-edition product launch notifications
Home & Lifestyle
- Assembly and care instructions sent post-delivery
- Complementary product suggestions (bought table → suggest chairs)
- Warranty registration reminders and care tip sequences
- Interior styling suggestions based on purchase history
Technical details
Ready to automate your store?
We'll audit your customer journey, identify the biggest revenue opportunities, and build the automation in 1–2 weeks.
Book a call