New hires productive on day one — AI that knows your SOPs, playbooks, and systems
We build private AI assistants that know your internal documentation. Team members ask questions in Slack or Teams and get cited, accurate answers — no more waiting for a colleague, no more digging through folders, no more tribal knowledge locked in someone's head.
What you get
- Private AI assistant trained on your internal docs, SOPs, playbooks, and tribal knowledge — accessible from Slack, Teams, or a dedicated portal.
- New hires ask questions and get cited, accurate answers from day one — no waiting for a colleague to be free.
- Permissions-aware: different teams, roles, and departments see different knowledge scopes. Sales can't access HR policies; engineering can't see finance playbooks.
- Onboarding workflows: automated checklists, training material delivery, progress tracking, and manager notifications — all triggered by hire date.
- Continuous learning: when the AI can't answer a question, it flags the gap and auto-creates a knowledge request for the relevant team to fill.
How it works
Knowledge base loaded
Your SOPs, playbooks, training docs, process guides, and FAQs are ingested into a searchable, AI-readable knowledge base. Content owners can edit and update directly via a web UI.
Team member asks a question
Via Slack, Microsoft Teams, or a dedicated portal. The AI retrieves relevant knowledge, checks the user's role and permissions, and responds with a cited answer — linking back to the source document.
Permissions enforced
Role-based access control ensures each user only sees knowledge they're authorised for. The AI never leaks information across permission boundaries.
Knowledge gaps surfaced
When the AI can't answer a question, it logs the query and creates a knowledge request for the relevant content owner. Over time, your knowledge base fills its own gaps.
Use case examples
Internal AI assistants for any team that needs fast, accurate answers.
New Hire Onboarding
- Day-1 checklist: system access, tool setup, key contacts — delivered automatically
- Role-specific training material delivered in stages (week 1, 2, 3, 4)
- Manager notified of onboarding progress with completion dashboard
- 30/60/90 day check-in prompts with self-assessment forms
Operations & SOPs
- Process lookup: 'How do I submit a purchase order?' → step-by-step with links
- Policy Q&A: 'What's our refund policy for international orders?' → cited answer
- System guides: 'How do I add a new product to Shopify?' → walkthrough with screenshots
- Compliance reminders: licence renewals, training due dates, audit prep
Sales Enablement
- Product knowledge: features, pricing, competitor comparisons on demand
- Objection handling: AI suggests responses based on your sales playbook
- Case study lookup: 'Show me a case study for a healthcare client' → matched result
- Proposal template generation with pre-filled client and product context
Franchises & Distributed Teams
- Consistent answers across all locations — no regional interpretation drift
- Brand guidelines and marketing asset access via AI search
- Operational standards enforcement with self-audit checklists
- Head office announcements and policy updates surfaced contextually
Technical details
Ready to unlock your team's knowledge?
We'll audit your documentation, design the knowledge architecture, and build a working assistant in 2–3 weeks.
Book a call